Dell R610/R710 iDRAC Virtual Console not connecting

Environment:

  • Workstation: Windows 7 Professional
    • Internet Explorer 11
    • Java 1.8 Update 201
  • Server: Dell Poweredge R610
    • iDRAC 6
    • Firmware: 2.92 (Build 05)
    • Lifecycle Controller Firmware: 1.7.5.4

Problem

When trying to connect to the Virtual Console on a Dell R610 (or any 11th generation Dell Server at this point) i have ran into multiple challenges getting the JAVA or ActiveX to work.  After many hours of trying to find a working solution here is what has worked for launching the JAVA console

Solution

Ensure you have a working copy of Java installed. On my system i am running Java 8 Update 201

Note: If you are running the default Dell signed certificate add it as a JAVA exception. You will still get prompts but you can click through those

  • Open Control Panel as local administrator
  • Open Java
  • open the Security Tab
  • Under Exception Site List > Edit Site List
  • Enter FQDN & IP Address of the iDRAC
  • Click OK

Note: Ensure you have local administrator privileges
I am running notepad++ with my local admin account

  • Navigate to C:\Program files (x86)\Java\jre1.8.0_201\lib\security
  • open java.security
  • find the following line (mine was found on line 647

jdk.tls.disabledAlgorithms=SSLv3, RC4, MD5withRSA, DH keySize < 1024, \

  • Comment the above out

#jdk.tls.disabledAlgorithms=SSLv3, RC4, MD5withRSA, DH keySize < 1024, \

  • Add the following line

jdk.tls.disabledAlgorithms=MD5withRSA, DH keySize < 1024, \ 

It should look like below

Java.Security

  • Save the file
  • Re-open your iDRAC Console and you should finally be able to see the Server Console

Update #1

In testing i have reset the java.security file back to its previous state and found the Java Virtual Console still re-opened, your mileage may vary but at this point i’ll take a working console!

 

1 Comment on "Dell R610/R710 iDRAC Virtual Console not connecting"

  1. Thank you, I have searched a lot finally I have got a solution. Thank you, thank you, thank you!

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